All sales are final, but should there be a problem with your order, just send us an email & we will work things out.  We ship items out usually the next day after an order is received.  Most items are sent via USPS First Class Mail.  We accept Paypal payments (either direct transfers or using a credit card) and mail-in orders as well payable by money order or check.  Checks will be held 7-10 days for bank clearance before merchandise is sent out.  We appreciate your business, please tell your friends about us!  http://www.gncollector.com